India should see an ITES revolution in the next ten years. According to a NASSCOM estimate, by 2008, this sector could generate an additional one million jobs and almost Rs. 81,000 crore of annual revenue, most of it coming from exports..
Current ITES export from India is about US $230 million and it is expected to grow to US $17 billion by 2008. Indian costs are roughly one-third of international costs. There is a tremendous demand for low cost, good quality work in the ITES sector.
It will witness a compounded annual growth rate (CAGR) of 23.1 per cent till 2008, with exports growing by 25.3 per cent and the domestic market by 18.5 per cent.
Nasscom has identified the spectrum of services in India such as:
- Customer Interaction services including call centers.
- Back office operations/revenue accounting, data entry, data conversion including finance and accounting and HR services.
- Mortgaging Services.
- Other services including remote education, data search, market research, network consultancy and management as IT enabled services.
The Svelte leverage:
Our value-enhancing solutions and services are designed to not just cut costs, but drive measurable business value into the enterprise. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them, which operational services to Outsource; which to retain, competencies to secure, so on and so forth. We also help the client by providing the client with certain services in the field providing them the best Return On Investment.
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